USE CASE

Loyalty Fraud Detection & Mitigation Solution

OVERVIEW

Securing loyalty, one point at a time.

Arkose Bot Manager helps you prevent fraudsters from accessing and misusing rewards and loyalty accounts. Protect your rewards program so it remains a valuable asset, not a liability.

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In customer retention rate for brands with robust loyalty programs

Source: Conference Board

Of consumers expect businesses to be proactive in protecting them against fraud

Source: Experian

Of consumers based their shopping decisions on loyalty programs

Source: Ebbo

"Our first line of defense against organized fraud is the Arkose Labs solution. We are delighted by the customization options and the high levels of service and attention we receive from the Arkose Labs team."

Engineering Leader

Dropbox

SOLUTION BENEFITS

Outsmart cybercriminals to avoid takeovers and rewards abuse.

Secure Loyalty Accounts

Prevent unauthorized access and misuse of loyalty accounts, protecting your customers' rewards and points.

Cut Costs

Minimize the financial impact of loyalty fraud while reducing operational resources spent on fraud detection and remediation.

Boost User Experience

Maintain a secure and trustworthy environment for your loyalty program members, ensuring their confidence and satisfaction.

FEATURED CUSTOMER STORIES

Industry tested. Industry approved.

TRAVEL SITE

99%

Travel Site stops nearly all ATO fraud targeting loyalty points (99%)

GLOBAL BANK

$1T

Global bank protects $1T in customer assets globally

70%

How Dropbox slashes intervention rates by 70%

HOW IT WORKS

Outwitting imposters with prescriptive bot-stopping technology.

Arkose Labs employs a layered, contextual, and continuously evolving approach to protect your loyalty accounts from the latest threat trends out there.

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Real-Time Risk Assessment

Leveraging data from our multi-industry network and proprietary models, our detection engine runs hundreds of signals to confidently identify, fingerprint, and mitigate fraudulent login attempts.

Adaptive Challenges

Dynamic, evolving challenges adapt to the nature and sophistication of attacks, preventing both automated and manual fake account creation attempts.

Comprehensive Mitigation

True/false API results and rich data payloads allow for immediate action in your login workflows while also providing substantial insights for further decision-making in downstream fraud mitigation.

WHY CHOOSE ARKOSE LABS

Points matter and Arkose Labs keeps score.

When you work with Arkose Labs, you’ll see why our loyal customers are vocal proponents. Our unrivaled success in bot detection and mitigation comes from deep expertise and a commitment to transparency, outstanding support and constant innovation.

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Proactive Threat Detection

Our 24/7/365 Security Operations Center (SOC) and customer success teams proactively detect threats to your loyalty accounts, tailoring mitigation strategies to your specific login and other workflows.

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Arkose Global Intelligence Network

Our consortium shares global risk signals across industries, enhancing security for our customers while ensuring a seamless experience for their legitimate users.

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Proven Effectiveness

The only solution insured with a $1M guarantee—never paid because we’ve never failed. Trusted by leading brands across industries to protect customer accounts.

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RECOMMENDED RESOURCES

Deepen your understanding of Loyalty Fraud.

Case Study

Global Payment Company Rings Up Major Savings on SMS Fraud Costs With Arkose Labs Collaboration

Blog

Navigating the New Frontier of AI-Driven Cybersecurity Threats

Report

Breaking (Bad) Bots: Bot Abuse Analysis and Other Fraud Benchmarks

VIEW ALL RESOURCES

AWARD-WINNING EXCELLENCE

Celebrating our commitment to innovation, customer satisfaction and growth.

Take the next step to stop loyalty fraud.

Preserve the integrity of rewards and maintain a secure environment for your customers.