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INDUSTRY

Know Every AI Agent on Your Marketplace. Decide What Each Can Do.

Customers are sending personal AI agents to order food, book stays and request rides on your platform, and most don't announce themselves. Arkose Titan identifies each one, classifies it and applies the policy you set at every step: allow, monitor or block. Alongside it, Arkose Titan fraud prevention stops fake accounts, account takeover and SMS toll fraud at the point of entry, from any source.

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Which AI Agents Are on Your Digital Properties?

The sharing economy is one of the busiest agent industries Arkose Labs sees, with up to a million agent sessions a week on a single platform. Agents search listings, compare prices and book on your customers' behalf. Block every agent and you turn away customers; allow them all and you open the door to abuse including fake accounts, account takeover and scraping. Arkose Titan identifies and sorts each agent into 1 of 3 groups:

Self-Disclosing Good Agents

Agents that sign their requests with Web Bot Auth and whose signature is attested. You decide where to let them in.

Non-Disclosing Good Agents

Agents that act for real customers but stay quiet so they aren't blocked. On delivery and on-demand platforms, roughly 9 in 10 agent logins fall here. Arkose Titan detects them by the device, compute and network behind the session, so you don't turn away customers.

Malicious Agents

Agents used for fake account creation, referral and promo abuse by swarms, credential stuffing, account resale and scraping. They arrive from the same residential IPs as your customers' own agents. Block them or hold them to a stricter policy.

With Arkose Titan, you set the policy for each flow, and you can start in "monitor" mode to see the traffic before you enforce anything. Let agents search, compare prices, order and book. Block agents from claiming referral and promo credits at volume, opening accounts in bulk, changing payout details or working refunds and support on their own. For actions like these, Arkose Labs is working on proof of human, where the customer confirms they're there before the action completes. We'll announce availability when it's ready.

What Changes When Agents Arrive on Sharing Economy Platforms

A customer's agent logs in as them, from their own connection. The old question, human or bot, doesn't answer the new one: whose agent is this and what should it be allowed to do?

Open sign-up, promotions and verification messages made sharing platforms a high-return target for automation long before agents arrived. Now, when a customer's agent acts on their behalf, you need to be able to show which agents are on your platform and what they are allowed to do.

Where Agents and Fraud Show Up

  • Fake Account Creation Bots and fraud rings register accounts in bulk to run scams, abuse promotions and post fake listings. One agent on one cloud machine can open dozens of accounts, each from a different home IP, so rate limits alone miss them. Your agent policy sets where agents can open accounts; fraud prevention stops the bulk registrations. Learn More
  • Account Takeover Credential stuffing and phishing hand attackers real customer, host and driver accounts with stored payment details and payouts. Agents can log in the way customers do, so controls built only to spot scripted bots miss them. Learn More
  • Bonus and Promo Abuse Referral bonuses, first-order discounts and promo codes are your acquisition budget, and a swarm of agent-run accounts can drain them in a day. Your agent policy decides where agents can claim credits; fraud prevention stops the rings claiming them for nobody. Learn More
  • Scraping A customer's agent comparing fares or listings and a bot copying your inventory look alike in one visit and nothing alike in volume. Set the policy by journey step so customers' agents get through and bulk harvesting is blocked. Learn More
  • SMS Toll Fraud Bots trigger high volumes of SMS verification sends to premium-rate numbers the attackers control, then abandon the sign-up. The platform pays the carrier's premium rates for every message, and no real customer ever registers. Learn More
  • MFA Compromise Attackers use reverse-proxy phishing to relay customer logins and steal session tokens, taking over accounts even when MFA is on. Because the session looks valid, controls that check only the login factors miss it. Learn More

How Arkose Titan Protects Sharing Economy Platforms

Arkose Titan sees every session, applies your agent policy and runs fraud prevention across account registration, login and authentication, promotions and referrals, SMS verification and APIs.

See

Device, compute, network, behavior and identity signals identify every visitor as a customer, an AI agent or an adversary, even when the agent doesn't announce itself. Every agent session is classified as self-disclosing good, non-disclosing good or malicious.

Decide

Lay out the customer journey (such as sign-up, login, booking, redeeming a promotion, requesting a payout) and set allow, monitor or block for each step, by agent and by population. Start in monitor mode to see what a policy would block.

Enforce

Arkose Titan applies your agent policy while the interaction happens. Fraud prevention stops fake accounts, account takeover and SMS toll fraud at the point of entry, from any source, and proof-of-work makes attacks too expensive to continue. Customers and their agents pass without friction.

Proven Results in Sharing Economy

≈$300K

in SMS toll fraud eliminated daily at a sharing economy giant with 150 million users.

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$2.5M

in annualized SMS toll fraud savings at a rideshare giant, with 99.5% of low-risk traffic unchallenged.

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Arkose Labs is excellent in offering high security and minimal friction user experience...Dashboard and analytics are also truly helpful - it is not hard to see the attack patterns, comprehend the levels of risks, and explain the decisions to internal stakeholders.

Programmer, Verified G2 Reviewer

Frequently Asked Questions

What is sharing economy fraud prevention?

Sharing economy fraud prevention is the set of detection and mitigation controls that protect marketplaces and peer-to-peer platforms from fake accounts, account takeover, SMS toll fraud, promo abuse and automated abuse. It works across registration, login and in-session activity at massive scale, stopping threats at entry without adding friction for real customers.

How do you tell good AI agents from malicious ones on a sharing economy platform?

AI agents fall into 3 groups: self-disclosing good agents, non-disclosing good agents (personal agents such as Muse are an example) and malicious agents. Most don't identify themselves, so detection relies on what an agent does. Arkose Titan sorts agents into these groups and applies your policy for each flow.

How do you allow AI agents without blocking real customers?

Blocking every agent turns away customers, and allowing every agent lets malicious ones through. Platforms can set the policy by action instead: for example, allow searching, comparing prices and booking, and set a different policy for referral credits, promo codes, payout changes and refunds. Arkose Titan identifies each agent and applies that policy.

How do bonus and promo abuse work on sharing economy platforms, and how can platforms stop them?

Attackers create fake accounts in bulk to claim sign-up credits and referral bonuses meant for new customers, then cash out the offer. Arkose Titan evaluates every registration in real time. Fraud prevention stops bots and fraud rings before an offer is claimed, and your agent policy decides which agents can claim one at all.

How does account takeover work on sharing economy platforms, and how can it be stopped?

Account takeover usually starts with credential stuffing, where stolen username and password pairs are tested against login endpoints. Attackers then use the account's stored payment details or collect its payouts. Arkose Titan stops attempts at authentication, before the credentials are used.

How does SMS toll fraud work on sharing economy platforms, and how can platforms stop it?

Attackers collude with carriers to collect payouts on premium-rate verification messages, and the abuse is often driven by people as well as bots. Arkose Titan identifies abusive devices when a verification message is requested, so platforms can block them before a message is sent.

Decide which agents to trust. Stop the fraud that costs you money.

Let your customers' agents search, order and book. Decide what happens before a referral credit is paid or a payout changes. And fraud prevention stops the fraud that costs you money, from fake accounts to SMS toll fraud, at the point of entry.