Protecting Digital Businesses from Human-driven Fraud
Arkose Labs can help businesses in all industries detect and stop these types of human-driven attacks.
When human fraud traffic is detected, Arkose Enforce works to slow down and frustrate these attackers so that they are compelled to give up attacking. Many of these fraud ring workers get paid to solve anti-automation challenges or per account created, so slowing them down means they are not making money and will instead move on to attack other sites. This is done by serving human fraud traffic with increasingly complex challenges, or challenges designed to time out before they can be completed. It’s critical to stop human fraudsters at the digital front door, because they can commit a wide range of downstream attacks.
Arkose Labs stopped 82 million human-driven attacks in Q1 2021 alone and wasted 40 million of fraudster’s hours in 2020.
Arkose Labs Fraud Deterrence Platform
Arkose Labs delivers long-term fraud and account security, by undermining the economic drivers behind attacks. Our AI-powered platform defeats coordinated human attacks on the most targeted user touchpoints on websites and apps. Invisible risk assessments allow good users to pass through seamlessly. Malicious human traffic is triaged for active attack response that wastes time and deters future attempts, creating a more secure experience for genuine customers.
Arkose Decision Engine
Our AI-driven decision engine uses advanced analytics to confidently root out suspicious traffic, determine the appropriate attack response, and evolve models in real-time to rapidly adapt to threats.
Machine Learning Framework
Embedded machine learning assesses anomalies from real-time signals, historical attack patterns, and attacks across the Arkose Labs Global Network of customers. Our AI-driven platform evolves models in real-time to rapidly adapt to evolving attacks.
Attack Pattern Correlation
Arkose Labs takes a storytelling approach to fraud. Rules and patterning correlates fraud tell-tale signals, velocity and distance, and historical customer behavior to validate whether or not a user’s story checks out.
Response Orchestration
Combining real-time insights with the risk profile of the user, our dynamic defense determines the appropriate step-up challenges for the risk profile. The orchestration hub is supported by a behind-the-scenes team monitoring traffic flow and attack patterns to adjust telltales and enforcement challenges accordingly.
Arkose Detect
Arkose Detect assesses real-time device & behavioral intelligence to unearth malicious human traffic and classify suspicious traffic for enforcement, while legitimate users sail through.
Device ID & Reputation
Deep device forensics is used to fingerprint devices based on its characteristics and behavior and monitor for its integrity over time. Works for desktop, mobile, smart TVs, and gaming consoles.
Network & IP Assessment
Arkose Labs combines a proprietary IP scoring system with 3rd party reputation lists to monitor for abnormalities such as spoofing location or using rerouting traffic through inexpensive IP addresses.
User Behavioral Analysis
Behavioral biometrics such as keystroke, gyroscope, mouse tracking, and page familiarity are used to distinguish good user behavior from malicious human traffic.
24/7 SOC Support
Our dedicated SOC works with clients to tune the platform as necessary and actively tracks fraud ring operations and known fraud marketplaces.
Arkose Enforce
Arkose Enforce delivers targeted attack response that break the economics of human-driven attacks and makes them non-viable. User interaction data provides immediate insight and truth data on suspected malicious sessions.
Timed Mode
Maliicious humans are fed challenges specifically designed to time out before being completed, which severely hinders fraud ring activity that relies on multiple accounts and devices being used at the same time.
Graduated Friction
Arkose Enforce presents time-absorbing challenges when attackers use human labor to circumvent anti-bot technology. These challenges deliberately waste the time and resources of the fraud farm, making it unprofitable.
Inclusivity & Compliance
Our platform works in more than 100 languages, automatically displaying the language of the browser setting. Challenges are also Section 508-compliant with available audio and keyboard controlled challenges to be inclusive of people with varied abilities.
Custom Challenges
Rather than continually re-usingthesame challenges, our team of technical artists are continually developing anddevising new challenges, meaning fraudsters can’t engage in offline puzzle practice.
Arkose Global Network
Arkose Labs takes a consortium approach to fraud, leveraging anonymized threat intelligence from over 4.1 billion IP addresses across a vast global network of customers each year. From day 1, Arkose Labs customers benefit from a database of over 4,000 tell-tale fraud patterns.
The Arkose Advantage
Long-Term Deterrence
Arkose Labs increases the cost of fraud making it economically unsustainable to fulfill attacks
Effortless Management
Powerful decision engine selects the most effective response strategy to reduce manual reviews
Protection Across The Customer Journey
One flexible solution that protects against different attack vectors and extensive user touchpoints
Early Detection
Eliminate losses, reduce costs, and streamline efforts by preventing attacks before they advance in your ecosystem
Privacy Friendly
Arkose Lab technology achieves unparalleled accuracy without compromising data protection compliance
Quick Results
New customers will see results within days, not weeks or months. Onboarding is quick and seamless
Arkose in Action
eComm Giant Beats Fake New Accounts
One of the world’s largest ecommerce marketplaces was targeted by human fraud farms to set up fake new accounts at scale.
Attack Impact
- Downstream abuse of fake reviews, selling fake items, and spam
- Existing security measures were damaging good user experience
Arkose Labs Result
- 54% reduction in fake new accounts created
- No damage to good user throughput rates
Cloud Provider Stops Crypto Miners
A global cloud computing provider had an issue with human fraudsters creating fake new accounts to mine cryptocurrencies using free server time.
Attack Impact
- Fraudsters strained server capacity with high compute crypto mining
- This would often cause severe cluster failures
Arkose Labs Result
- 95% reduction in attacks
- No damage to good user throughput rates
Insurer Keeps Fraudsters out of Claims
A consumer electronics insurance firm was facing targeted phishing attacks against its customers by attackers saying they needed certain information about the insurance policy.
Attack Impact
- User experience was hindered due to frequent attacks
- Fraudsters used customer information to submit fake claims
Arkose Labs Result
- Nearly all phishing attacks stopped
- Almost 6 hours human fraudster’s time wasted per day
Through data sharing with Arkose, we saw double digit improvement week over week in the number of registrations we were able to identify as fraudulent. They have helped us catch 80% of the fraudsters before they can send out messages to genuine users.
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