In this blog, we’ll cover some of our recent and upcoming innovations related to our Command Center:
- Latest features (now in beta)
- Almost here!
- Coming soon…
Reporting - Now in Beta
With the new Reporting section in Portal, customers are now able to easily search and download different reports such as Quarterly Business Review (QBR), Monthly Security Report and Post Attack Reports. For more information on how to use this feature, please follow this link to our Knowledge Base [customers only].
Rounds Visualization - Now in Beta
The new Rounds panel provides data related to the number of challenge rounds presented to users. This table groups the count of sessions by the maximum number of rounds received, as well as how many of them were attempted, solved and verified.
Anomaly Tab in Trends - Now in Beta
The Command Center’s Trends view now contains a new tab where customers can better understand the type of attack vectors attempting to penetrate their system as well as traffic patterns, thanks to our new Anomaly categorization. For more information on the various anomaly categories, please follow this link to our Knowledge Base [customers only].
Navigation
- Go to the Trends section in the Command Center.
- Select the Anomaly Tab from the available sub-tabs.
Snapshot View - Almost Here!
We are excited to announce our upcoming feature, the Command Center Snapshot. The Snapshot view is intended to provide a comprehensive overview of key analytics (both traffic and operational) at a glance. Included in the view, users can find 3 sections:
- Traffic Section: Offers insights into traffic metrics, such as throughput, sessions count and sessions mitigated with comparison indicators to previous periods. Useful for security analysts to share attack instances with management and internal teams.
- Operational Section: Provides information on the account usage, as well as platform status updates to keep customers informed of Arkose’s system activity.
- Support Section: Here, customers can find the latest updated support tickets as well as quick access to Proactive Alerts.
Alert Tracker - Coming Soon…
Alert Tracker is designed to provide a visual representation of suspicious traffic alerts or proactive notifications on a time chart. It also provides detailed alert information with insights on alert outcomes, session details and ticket access.
Alert Tracker Sections
- Interactive Timeline Visualization
- Displays suspicious traffic alerts and proactive notification in a chronological/timeline format.
- Each datapoint on the timeline represents an alert or notification, making it easy to track and analyze trends over time.
- Detailed Alert Information
Clicking on a datapoint provides immediate access to detailed information about the alert, including:
- Status and Outcome. Information on how the alert was handled.
- Session Details. Key and Timeframe
- Ticket Access. Direct link to the support ticket associated with the alert.
- Deep Linking to Session Explorer and Dashboards
- Each alert includes a deep link that redirects users to the Session Explorer or relevant Dashboard, already filtered by the key and dates of the attack. This allows users to dive deeper into the data for comprehensive analysis and understanding of the event.
As we continue to innovate and enhance the Arkose Command Center, our goal remains the same: empowering you – our customers – with the most advanced tools and insights to safeguard your applications.
Want to learn more about these features? Please schedule a call with your Account Representative!
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